Arrows Puzzle - Support & Help

Tap on any arrow to rotate it. Your goal is to align all arrows according to the puzzle's rules. Each puzzle has a unique solution. Study the grid carefully and think about how rotating one arrow affects the others. Some puzzles have arrows that rotate together, while others have special mechanics—experiment and observe the patterns!

Different colored arrows may have different behaviors depending on the level:

• Standard Arrows: Rotate independently when tapped
• Linked Arrows: Rotate together with connected arrows
• Special Arrows: May have unique rotation patterns or affect other arrows

Pay attention to the tutorial levels to learn each mechanic!

There are several ways to get unstuck:

• Use a Hint: Tap the hint button (💡) to get a clue about the next move
• Skip the Level: Premium users can skip difficult levels and return later
• Reset: Use the reset button (🔄) to start the puzzle fresh
• Take a Break: Sometimes stepping away and returning with fresh eyes helps!

Hints provide guidance without giving away the complete solution. When you tap the hint button, it will:

• Highlight an arrow that should be rotated next
• Show the target direction for that arrow
• Deduct one hint from your available hints (free users have limited hints)

Premium users get unlimited hints!

Premium subscription unlocks:

• Unlimited hints for all puzzles
• Access to all premium puzzle packs and exclusive levels
• Ability to skip difficult levels
• Detailed statistics and progress tracking
• Ad-free gaming experience
• Early access to new content and features
• Priority customer support

Levels unlock progressively as you complete them. To unlock the next level:

• Complete the current level by solving the puzzle correctly
• Some level packs require completing a certain number of previous levels
• Premium packs are unlocked immediately with a premium subscription
• Special challenge levels unlock after reaching certain milestones

Yes! You can replay any completed level at any time. This is great for:

• Improving your solve time
• Solving with fewer moves to beat your personal record
• Practicing puzzle strategies
• Earning perfect ratings (⭐⭐⭐) on all levels

• Close other apps running in the background
• Restart the app completely
• Check that you have adequate storage space on your device
• Restart your device if the issue persists
• Update to the latest version of the app
• Lower the animation quality in settings if your device is older

Don't worry! Try these steps:

• Check if you're logged into the correct account (iCloud/Google Play)
• Use "Restore Purchases" in Settings if you're a premium subscriber
• Enable cloud sync in settings to back up your progress
• Make sure you didn't accidentally reset your progress in settings
• Contact support if the issue continues

To start fresh and reset all progress:

• Go to Settings (⚙️) in the app
• Scroll to the bottom and tap "Reset Progress"
• Confirm the action (this cannot be undone!)

Warning: This will delete all your solved levels, achievements, and statistics. Your premium subscription will remain active.

You can customize audio settings:

• Tap the Settings icon (⚙️) in the main menu
• Toggle "Sound Effects" on/off
• Toggle "Background Music" on/off
• Adjust volume using your device's volume controls

Yes! Your progress automatically syncs if you:

• iOS: Are signed into the same iCloud account on both devices
• Android: Are signed into the same Google Play Games account
• Have cloud sync enabled in app settings

Make sure both devices have an internet connection for sync to work.

Subscriptions are managed through your App Store or Google Play account:

• iOS: Settings → [Your Name] → Subscriptions → Arrows Puzzle → Cancel Subscription
• Android: Play Store → Menu → Subscriptions → Arrows Puzzle → Cancel Subscription

Cancellation takes effect at the end of your current billing period. You'll retain premium access until then.

If you purchased premium but don't see the features:

• Close and restart the app completely
• Tap "Restore Purchases" in the Settings menu
• Check that you're signed into the correct App Store account
• Wait a few minutes and try restarting again
• If the issue persists, contact us with your purchase receipt

Here are some expert tips:

• Start from corners: Corner arrows often have fewer constraints
• Look for patterns: Many puzzles have symmetrical solutions
• Work backwards: Sometimes imagining the final state helps
• Count rotations: Each arrow typically has 4 possible positions
• Practice regularly: Your spatial reasoning improves with practice
• Don't rush: Take time to plan your moves before tapping